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Please use the below form. You can also call customer service on +91 7259932233
Last Updated: September 3, 2026
Welcome to Storytail. By accessing or using our website, https://storytail.store/, or purchasing our products, you agree to the following Terms & Conditions.
You agree to use our website only for lawful purposes. You must not misuse the website, attempt unauthorized access, introduce harmful code, or use our content without permission.
We make every effort to ensure that product descriptions, images, prices, and other information are accurate. However, minor variations in product color, appearance, or packaging may occur.
We reserve the right to correct errors, update product information, change prices, or discontinue products without prior notice.
Placing an order means you agree to purchase the selected products. We reserve the right to accept, reject, or cancel an order due to product availability, pricing errors, payment issues, suspected fraud, or other valid reasons.
All payments must be made through the payment methods available on our website.
Orders will be processed and delivered according to our Shipping & Delivery Policy. Delivery timelines are estimates and may be affected by courier delays, weather, holidays, incorrect addresses, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping and contact information.
Returns, exchanges, cancellations, and refunds are subject to our Return & Refund Policy. Products must meet the eligibility requirements mentioned in that policy.
All content on the Storytail website, including logos, images, graphics, text, product descriptions, videos, and website design, belongs to or is licensed to Storytail. Unauthorized copying, reproduction, or commercial use is prohibited.
Our website may use third-party services such as payment gateways, shipping providers, analytics tools, or external links. We are not responsible for the content, availability, or policies of third-party services.
Storytail will not be responsible for indirect or consequential losses arising from the use of our website or products, to the extent permitted by applicable law.
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date. Continued use of the website means you accept the updated Terms.
These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the competent courts applicable to the Storytail business location.
For any questions regarding these Terms & Conditions, please contact us:
Storytail
Website: https://storytail.store/
Email: care.team@srartscompany.store
Phone: +91 7259932233